Voice Client Software
Vocollect's superior speech-recognition technology is what makes Vocollect Voice the #1 choice for powering hands-free work in businesses that rely on mobile employees. Vocollect Voice technology supports the industry's top four handheld voice-capable mobile devices.
Intelligent, Intuitive, Adaptive
Vocollect's Bluestreak Speaker optimized-speech-recognition engine provides the industry's leading speech recognition capabilities in the noisiest warehouse environments with Vocollect Adaptive Speech Recognition and is available as part of the new VoiceCatalyst or the legacy VoiceClient software platforms.
VoiceCatalyst is designed to provide enhanced voice-performance statistics, providing the most granular view of when and how workers, software, and hardware work together most efficiently.
Furthermore, VoiceCatalyst enables the most intuitive, real-time control of the conversational experience with its adaptive ability to intelligently decrease or increase prompt speeds based on user performance, without direct user intervention.
As Natural as Conversation
Interacting with Vocollect Voice is like having a conversation with a person: Both of the Vocollect Voice software platforms offer efficient, natural voice dialogs and computerized voice prompts, ensuring the greatest flexibility and ease of use.
Each prompt can be configured to either ignore the worker until the system is done speaking (for example, when the system is providing important information such as the next location), or to allow the user to interrupt the system.
Also, the Vocollect recognizer does not require you to use anchor words each time you speak to it. Systems that depend on anchor words use designated terms to turn the speech-recognizer on and off for every transaction, meaning your workers must speak thousands of unnecessary words every day, which significantly reduces their productivity. Vocollect Voice can interpret speech input without such wasteful prompting.
Vocollect Voice is intelligible at high speeds – workers can select from nine different speeds, up to 400 words per minute, for maximum productivity.
Intelligently Tuned to Comprehend Each Speaker
When you're navigating the voice prompts of an automated phone system, have you ever had to repeat yourself or start over? Such call-center systems employ speaker-independent speech recognizers that can work for the "average" user in the "average" situation.
However, such call-center systems tend to perform poorly in quite a few situations, such as for speakers who have unusually high or low voices, distinctive accents, or are in a noisy environment.
But if your workers have to constantly repeat themselves, you’ll never achieve the increase in speed and productivity you’re expecting from a voice solution.
Vocollect Voice is intelligently tuned to each worker, our speaker-optimized recognizer is more accurate because it is tailored to the person speaking to it. Vocollect Voice supports more than 35 languages making it possible for workers to create and use their own unique voice profile in the language of their choice. The system learns their language, their pronunciation, and their accent. It generally takes less than 20 minutes to train a personal voice profile, and this can be done anywhere in the distribution center.
Vocollect Voice continues to intelligently adapt to each workers' unique needs over time. To ensure ever-increasing accuracy, the Vocollect Adaptive Voice Recognition works continuously behind the scenes to automatically update voice profiles in response to changing voice and environmental conditions. The result is better and better performance.
Vocollect Voice Solutions provide maximum user flexibility enabling workers to be more productive and accurate – which ultimately supports reducing your operating costs.
