Case Studies

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Vocollect modernizes distribution for Guangdong’s modernizes distribution for Guangdong's supermarket trade

Established in 1992 in Dongguan City, Guangdong Province, this leading hypermarket and supermarket operator distributes a wide range of offerings to its outlets and other retail establishments, including dry groceries, frozen foods, fresh produce and sundry goods. In 2006, backed by its strong distribution network in the province, Jiarong signed a partnership with SPAR International, the world’s largest independent food retail chain. The two companies jointly launched Guangdong SPAR retail chain to manage the distribution needs of SPAR in the Guangdong province.

While an undeniable business coup, the new entity had Jiarong racing to meet the demands of a workload spike. Its countermeasure came in the form of a new Distribution Center (DC), tailor-designed and built to be future-proof.To keep up with the times, Jiarong decided that a technology upgrade would be the best course of action to complement its new DC, starting with the departments that distribute higher value products and that require more attention per pick.

The company decided on Vocollect Voice because it was the only solution that would meet the company’s needs satisfactorily. The eyes-free, hands-free benefit of voice has always made it ideal for the warehouse world, where all of the interaction with the system is through the headset and microphone through which workers hear instructions and respond to confirm actions – leaving their hands completely free to handle product.