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Support

Inspiring Confidence

Customers rank Intermec best in its class for technical expertise, market expertise, customer service and support, according to a global survey of end-users by Venture Development Corp., a leading technology market research and strategy firm. We take great pride in providing industry-leading support for all our hardware and software solutions.

If you are unable to locate the support information you are looking for, please contact Customer Support: 1-800-755-5505.


  • Knowledge Central
    Knowledge Central »
    Browse the knowledge base, find answers to frequently asked questions, or submit a support ticket online.
  • Developers Forum
    Developers Forum »
    Join the community of developers building applications and solutions on the Intermec platform.
  • Manuals
    Manuals »
    Retrieve user manuals, quick start guides, programming/software manuals, accessory manuals and other supplemental documentation.
  • Discontinued Products
    Discontinued Products »
    View a list of Intermec's discontinued products and find alternative Intermec product platforms and technology to help manage end-of-life transitions.
  • Printer Heat Settings
    Printer Heat Settings »
    Find the correct heat settings for your specific Intermec media and printer combination. Information on Printerhead Replacement Programs is also included.
  • Developer Center
    Developer Center »
    Provides technical resources and information to assist you in developing software for use with Intermec products.
  • Downloads
    Downloads »
    Find the appropriate download such as firmware, drivers, and software utilities for your product.
  • Returns and Repairs
    Returns and Repairs »
    Find Intermec's product warranty and return policy. Access the Return Authorization (RA) system to request a new return/repair or check the repair status on an existing RA request.
  • Service Feedback
    Service Feedback »
    In our pursuit of continuous improvement, we like to hear how we are doing and what we can do differently to improve your Services and Support experience. You are invited to share your feedback with us at any time.
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