Airline Operations

Keep Bags Flying in the Right Direction

A major impact on customer service perception is delivering baggage on time and undamaged. Like any process, the fewer touches required, the lower the probability a bag will be damaged or lost. And baggage needs to be tagged accurately and quickly – keeping agents productive and focused on customer service. Trouble-free, high quality bag tag printing is mission critical to ensure efficient, accurate delivery and handling processes. Intermec printing solutions provide the most reliable and space-efficient solution, holding paper media within the footprint of the device, keeping ticketing counters and kiosk work areas running smoothly. For over 20 years, Intermec printers have delivered on global industry compliance as well as specific airline and airport requirements.

Print, Scan and Board Faster

Passengers rely on their boarding passes to take them from the first airport to their final travel destination. Automated systems with bar-coded boarding passes increase productivity and customer service levels. For example, when the industry-leader in disability passenger handling and aviation services transitioned to bar-coded passes and Intermec handheld mobile computers, it increased productivity 10 to 20% and delighted these important customers.

Access Information Inside and Out

Plane side actions demand speed and accuracy, whether it's baggage loading, gate checking or catering the flight. Every step is time-critical, so solutions must be reliable. Intermec airline solutions include a range of rugged, yet lightweight handheld computing products suitable for mobile workers at the gate, on the tarmac or in the hanger.

Intermec: Proven, Whole Airline Operations Solutions

The workflow performance company, Intermec designs the leading data capture and information management solutions at the interface between airline operations and customers. Intermec purpose-built hardware, T&L workflow performance software solutions and global services capability increase productivity, accuracy and improve revenue assurance, all while reducing operating costs and costly error-prone manual steps.

For transportation and logistics executives driven to change the competitive position of their enterprise, Intermec's unique mobile workflow solutions drive more efficient, accurate and transparent airline operations, enabling better decisions, improved customer service and increased revenue and profits.

For more information about our Airline Operations and logistics solutions, contact us today at 1-800-934-3163.

Application Briefs

• Mobile Admission Ticket Printing (PDF) »