Service Overview
- Enables WWAN capability
- Ensures that the device is fully-operational, “right out of the box”
- Can be a part of a suite of ReadiCareSM deployment logistics services, including kitting, flashing, tagging and shipping
Activation is the process of establishing a subscriber account with the respective Wireless WAN service provider. Activation allows the device to be recognized on the carrier’s network. As soon as Activation takes place, charges for subscriber services may start accruing. Without Activation, the device may be operational, but it is not authorized to join the network and send or receive data or voice.
Provisioning is the process of configuring the WWAN-capable end device so that it is physically and logically capable of authenticating to the carrier network. Provisioning enables the device to actually receive and send data and voice signals. Without Provisioning, the device may be registered on the carrier’s Wireless Wide Area Network, and probably accruing service fees, but is not physically capable of sending or receiving data or voice over the WWAN. Provisioning can only take place while the device is “in hand”, and cannot be performed remotely.
Enabling WWAN Capability
Differences in WWAN service carrier technology and operational methods may result in a variation of the way Intermec is able to process Activation or Provisioning service requests. Some carriers and technologies do not require Activation, for example. The length of time it takes for these procedures to be completed, may vary for the same reasons. In any case, it is important to remember that until Activation or Provisioning (or both, for some devices) has been completed, the WWAN-capable device is just that – capable, but not yet enabled. As Provisioning requires the device to be in physical possession of the provisioning agent, and Activation requires exchange of WWAN account information between the user and the carrier, the conduct of these activities may add to the total amount of time it takes for purchased devices to arrive at the customer site. Because each device is uniquely associated with a WWAN service carrier account, neither Activation nor Provisioning can take place cost-effectively under mass-production factory conditions. And, as provisioning is technically a post-sale activity and requires physical possession of the device, customers will need to sign a transfer of title document so that Intermec technicians can legally perform work on the customer’s equipment once it has physically left the factory. At Intermec, USA, this activity is performed in a secure, bonded facility physically removed from Intermec production facilities.Supporting Links
Some services may not be available in your location. Please check with your local service representative for availability.
How to Buy
- Contact Us by Email. An Intermec expert will contact you within two business days.
- Find a Partner. Buy through an Intermec reseller.
- Call 1-800-755-5505. Speak with an Intermec representative.
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