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Medallion MVP Coverage

Under the Medallion Multi-Vendor Product (MVP) program, Intermec provides Medallion service coverage for a wide variety of alternate-brand equipment. Let Medallion MVP help you benefit from the Power of One – one contract, one price for all services expenses, one process to follow, and most importantly, one number to call for services support on select non-Intermec printers, scanners, terminals, and RF network products.

Service Profile

Medallion® MVP: The Power of One

  • One Agreement
  • One Invoice
  • One Number to Call
Using multiple service providers to support your pool of data-collection assets? Looking to streamline costs and increase operational efficiencies? Let Intermec Global Services help you benefit from the Power of One – one contract, one price for all services expenses, one process to follow, and most importantly, one number to call for services support on select non-Intermec printers, scanners, terminals, and RF network products.

Under the Medallion Multi-Vendor Product (MVP) Support Services Program, Intermec provides service coverage for a wide variety of alternate-brand equipment. MVP offers both Gold (two-business-day depot turnaround) and Bronze (five-business-day depot turnaround) service options, ensuring the highest levels of device reliability and uptime, as well as committed response times and guaranteed pricing terms. Intermec's MVP Program also delivers a centralized, online view to service histories, optimizing the maintenance and management of all deployed AIDC equipment – Intermec and others.

Total Coverage for Your Entire Solution Set

Medallion MVP is part of Intermec's comprehensive suite of industry-leading, post-implementation Support Services that bridge productivity gaps to ensure business continuity, worker productivity, and protection of technology investments. With both depot-service and onsite-service options, Intermec Support Services helps maximize technology investments and minimize costs throughout their deployment. Our tiered offering provides exceptional value, and meets business-specific requirements.

Product Eligibility

Eligibility is entirely at Intermec's discretion. Eligible devices may or may not be covered for more than one year, at Intermec's sole discretion, and under conditions determined solely by Intermec Global Services.

Medallion MVP Brands

A Global Partner, Delivering Best-in-Class Services and Support

Intermec Global Services provides customers and partners a global point of contact for best-in-class repair, support, education, advanced, and managed services. We deliver business-continuity expertise. From evaluation to integration and implementation, Intermec Global Services helps deliver a total customer solution for managing, controlling, optimizing, and securing devices, assets and resources across Automatic Identification and Data Capture (AIDC) technologies and systems.

Business-critical devices are serviced and tested to exacting factory standards and returned on committed schedules. Some services may not be available in your location. Please check with your local service representative for availability.

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