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Wear and Tear Coverage

The Wear and Tear program provides committed response times and pricing terms, all backed by Honeywell reliability. With Wear and Tear coverage, you can extend and uplift Honeywell’s Standard Warranty and select the service level you need, with both depot and on-site options.

Wear and Tear Service: Much More Than a Warranty

Wear and Tear service delivers committed response or turnaround times and enables you to lock in service budgets for the length of the agreement. Wear and Tear covers defects as well as wear and tear, including component-part failures.

Features and Benefits

  • Uplifts warranty to cover wear-and-tear items
  • Lock in service costs for the length of the agreement
  • 2- and 5-Day turnaround times
  • Time and money savings over per-incident servicing
  • Best-in-class service and support
  • Device cleaning and preventive maintenance
  • Telephone-based technical support
  • Convenient online Return Authorization requests and service-history reporting

Wear and Tear Service Options

Choose the service level that best fits your business needs:

Depot Service Plans
Both the 2-business day and 5-business day versions of our Depot Service Plans ensure that critical data collection devices are serviced and tested quickly and effectively. No one offers a faster depot turnaround than Honeywell’s 2-business day service plan.

Onsite Plans
Honeywell’s 2-business day and next-business day Onsite service plans are available on all currently shipping Honeywell Fixed Printers, Vehicle Mount Computers and RFID readers.

For Even Greater Protection: Upgrade Your Service Plan to Include Comprehensive Coverage
Upgrade your Wear and Tear service plan to include Comprehensive Coverage by selecting either a Full Comprehensive or Limited Comprehensive agreement.

A Global Partner, Delivering Best-in-Class Services and Support

Honeywell Support Solutions provides customers and partners a global point of contact for best-in-class repair, support and wireless advanced services. We deliver business-continuity expertise. From evaluation to integration and implementation, Honeywell Support Solutions helps deliver a total customer solution for managing, controlling, optimizing, and securing devices, assets and resources across Automatic Identification and Data Capture (AIDC) technologies and systems.

Business-critical devices are serviced and tested to exacting factory standards and returned on committed schedules. Honeywell offers Comprehensive agreements in the major markets of North America, Latin America, Europe and Asia Pacific. Some services may not be available in your location. Please check with your local service representative for availability.

Supporting Links

How to Buy
  1. Contact Sales
  2. Find a Partner
  3. Call 1-800-934-3163