Vocollect e-Book Chapter Reveals How Voice Addresses Common Distribution Operations Business Challenges28 September 2011 PITTSBURGH, Pennsylvania, USA
Nineteen customers worldwide highlight successes with using voice for diverse business issues.
PITTSBURGH, Sep 28, 2011 (BUSINESS WIRE) -- Vocollect, a business unit of Intermec, Inc. (NYSE:IN) and the world leader in voice-centric solutions for mobile workers, today announced the availability of Chapter Three of its new e-book, The Talking Warehouse: Unleashing Higher Business Performance in Product Distribution Through Voice. The chapter presents significant and even striking business results companies have attained from applying voice technology to their distribution workflow business challenges.
Authored by Roger Byford, co-founder and chief technology officer of Vocollect, and supply chain journalist David Maloney, "Solving Warehouse Challenges Using Voice" explores the real-world perspectives of 19 companies across the Americas, EMEA, China and Japan, representing industries including third-party logistics, specialty retail, convenience stores, consumer electronics, grocery, pharmaceutical and pharmaceutical distribution. The new e-chapter showcases the power of voice to meet a wide variety of operational needs, including:
- Reducing total operations cost in running a distribution center or warehouse
- Managing growth
- Increasing productivity and accuracy
- Improving inventory control
- Enabling incentive programs and Engineered Labor Standards
- Dealing with seasonal order fluctuations
- Tracking products in a highly regulated environment
- Gaining and sustaining customer trust
- Supporting a multilingual environment
- Achieving safer and more ergonomic work environment
- Standardizing work processes across multiple operations
"Voice systems provide tremendous flexibility in helping companies adapt quickly to uncertain and varying dynamics in the distribution world," said Roger Byford, chief technology officer, Vocollect. "We have found that the positive impact of voice in boosting productivity and accuracy just scratches the surface of the value-add companies can gain from their investment in voice. In our next chapter, "Implementing the Voice-Enabled Warehouse," we will explore how voice is used for additional workflows including cycle-counting, replenishment, receiving, and more," he said.
For a free copy of Chapter Three of The Talking Warehouse, visit http://response.vocollect.com/forms/TalkingWarehouseChapterThree.
Vocollect is the leading provider of innovative, high-quality voice solutions for mobile workers around the world. Vocollect's market-leading technology, products and services help customers achieve a higher level of business performance through voice. Together with a global team of nearly 2,000 certified voice professionals, we enable more than 500,000 workers at almost 2,000 companies around the world to distribute
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